Analytics & Dashboards
Analytics & Insights
Monitor response times, AI messaging performance, and cleaner ratings — all in one place to optimize your guest experience.
Comprehensive insights
Team response times
Track median response times by team member and see message volume trends over time.
Total AI messages
See how many messages AI has handled with detailed charts showing volume over time.
AI confidence scoring
Monitor average AI confidence levels and track autopilot ready vs escalation rates.
Guest sentiment
Analyze guest sentiment trends and understand how guests feel throughout their stay.
Autopilot status
See active vs inactive autopilot percentage and total AI messages sent across all properties.
Message categories
View breakdown of message types like amenity questions, special requests, and booking changes.
Autopilot escalations
Review low-confidence messages escalated for human review with urgency and category tags.
Cleaner performance
Track guest ratings by cleaner, see reviews linked to cleanings, and monitor team performance.
Guest ratings by cleaner
See average ratings and review counts for each cleaner to identify top performers.
Get insights into your business
Works with
All the superpowers you get with ProhostAI
AI Workflows
Create AI-powered workflows that automate tasks like sending messages, creating cleanings, or notifying your team when events happen.
Learn more →AI Messaging
AI replies to guests in your voice. Use Suggestions to review every reply, or turn on Autopilot for 24/7 coverage.
Learn more →AI Memory
Self-improving AI Memory learns about your properties and communication style with no manual training required.
Learn more →Cleanings
Automatically schedule cleanings after guest check-outs. Auto-assign cleanings to cleaners. Auto-notify guests about completed cleans.
Learn more →Scheduled Messages
Create message rules that automatically send to guests on booking confirmation, check-in, and check-out.
Learn more →AI Task Management
Automatically generate and manage tasks from messages and reviews left by your guests. Auto-assign & Auto-notify team members about new tasks.
Learn more →Upsells
Earn more revenue with automated upsells by filling gap nights and selling extra services.
Learn more →Reviews
Write reviews for guests with AI. Automatically analyze reviews and generate maintenance tasks.
Learn more →Guidebooks
Automatically create beautiful guidebooks with AI. Share them with your guests to provide a better experience and reduce questions.
Learn more →Direct Booking
Launch your own professional booking website. Accept direct reservations with secure payments and real-time availability.
Learn more →Guest CRM
Unified guest profiles with complete stay history, spending insights, and contact details across all your properties.
Learn more →Multicalendar
View bookings, gaps, and guests across all your listings in one place on web and mobile.
Learn more →Mobile apps
Access all features on iOS and Android. Manage your business from anywhere.
Learn more →Push Notifications
Never miss important updates, messages, or urgent tasks.
Team Collaboration
Team chat with real-time presence, typing indicators, read receipts, and group chats. Share photos and see related tasks.
Learn more →Smart Devices
Connect 200+ smart-device brands. Automate guest access codes, temperature schedules, noise alerts, and device activity logs.
Learn more →AI Employees
Named AI teammates with their own personality, goals, and heartbeat. Auditable runs, voice, and shared memory.
Learn more →AI Phone
Voice calls inside your inbox. Recordings, transcripts, and AI summaries on every call.
Learn more →
Download the app
Get instant access to Prohost on your mobile device. Available for iOS and Android.
Analytics FAQ
What can I track with ProhostAI analytics?
ProhostAI analytics show response times, message volume, AI vs. human handling, upsell revenue, and operational trends across your listings, so you can see how your hosting is performing in one dashboard instead of guessing.
Can I see how much the AI is handling for me?
Yes. Analytics break down how many messages the AI answered versus escalated, so you can see the time it's saving and how much of your inbox runs on Autopilot.
Does it cover all my properties at once?
Yes. Analytics roll up across your whole portfolio and let you drill into individual listings, so you can compare properties and spot the ones that need attention.
Can analytics help me improve operations?
Yes. By surfacing slow response times, recurring guest issues, and busy periods, the data tells you where to focus, so you can fix bottlenecks instead of reacting to problems after the fact.
Is the data available in real time?
Yes. Your dashboard updates as messages, tasks, and reservations flow in, so the numbers you see reflect what's happening now, not last week.