Scheduled Messages

Automated Guest Messaging

Create message rules that automatically send to guests based on booking events. Set up once and let your messages send themselves for booking confirmations, check-ins, and check-outs.

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Effortless guest communication

Message rules
Create reusable message templates that automatically send based on booking events. Set up once and forget.
Booking confirmed
Instantly welcome guests with automated booking confirmation messages the moment they book.
Check-in messages
Automatically send check-in instructions with door codes, directions, and property details at the right time.
Check-out messages
Send check-out reminders with instructions to ensure smooth departures and turnovers.
Flexible timing
Send messages immediately, or schedule them hours or days before or after an event.
Per-listing rules
Apply message rules to specific listings or all properties. Each property can have unique messaging.
Dynamic variables
Use placeholders for guest names, dates, property details, and more that auto-fill for each booking.
Apply to existing
When enabling a rule, optionally apply it to all existing reservations—not just new bookings.
Enable & disable
Easily toggle message rules on or off with a single click. Pause messaging without deleting your templates.
Message tracking
View all scheduled and sent messages with status tracking—scheduled, sent, failed, cancelled, or paused.
Filter & search
Filter messages by source, status, or date range. Search across all your message rules instantly.
Multiple sources
Messages can come from templates, AI Autopilot, cleaning notifications, or upsell offers—all in one place.