Guest CRM
Guest CRM
Unified guest profiles with complete stay history, contact details, spending insights, and review history across all your properties.
Know your guests
Unified guest profiles
All guest information in one place—photo, email, phone, and address with one-click copy.
Complete stay history
View total stays, total nights, first stay and last stay dates for each guest.
Spending insights
Track total spend per guest to identify your most valuable customers.
Smart filtering
Filter guests by status (upcoming, staying, past), by listing, or search by name, email, and phone.
Flexible sorting
Sort by total stays, total nights, total spend, last stay, next check-in, or name.
Reservation drill-down
Click any reservation to view full details including listing, dates, and nights stayed.
Build better guest relationships
Works with
All the superpowers you get with ProhostAI
AI Workflows
Create AI-powered workflows that automate tasks like sending messages, creating cleanings, or notifying your team when events happen.
Learn more →AI Messaging
AI replies to guests in your voice. Use Suggestions to review every reply, or turn on Autopilot for 24/7 coverage.
Learn more →AI Memory
Self-improving AI Memory learns about your properties and communication style with no manual training required.
Learn more →Cleanings
Automatically schedule cleanings after guest check-outs. Auto-assign cleanings to cleaners. Auto-notify guests about completed cleans.
Learn more →Scheduled Messages
Create message rules that automatically send to guests on booking confirmation, check-in, and check-out.
Learn more →AI Task Management
Automatically generate and manage tasks from messages and reviews left by your guests. Auto-assign & Auto-notify team members about new tasks.
Learn more →Upsells
Earn more revenue with automated upsells by filling gap nights and selling extra services.
Learn more →Reviews
Write reviews for guests with AI. Automatically analyze reviews and generate maintenance tasks.
Learn more →Guidebooks
Automatically create beautiful guidebooks with AI. Share them with your guests to provide a better experience and reduce questions.
Learn more →Direct Booking
Launch your own professional booking website. Accept direct reservations with secure payments and real-time availability.
Learn more →Multicalendar
View bookings, gaps, and guests across all your listings in one place on web and mobile.
Learn more →Analytics Dashboard
Monitor response times, AI messaging performance, and cleaner ratings.
Learn more →Mobile apps
Access all features on iOS and Android. Manage your business from anywhere.
Learn more →Push Notifications
Never miss important updates, messages, or urgent tasks.
Team Collaboration
Team chat with real-time presence, typing indicators, read receipts, and group chats. Share photos and see related tasks.
Learn more →Smart Devices
Connect 200+ smart-device brands. Automate guest access codes, temperature schedules, noise alerts, and device activity logs.
Learn more →AI Employees
Named AI teammates with their own personality, goals, and heartbeat. Auditable runs, voice, and shared memory.
Learn more →AI Phone
Voice calls inside your inbox. Recordings, transcripts, and AI summaries on every call.
Learn more →
Download the app
Get instant access to Prohost on your mobile device. Available for iOS and Android.
