AI Phone
Business calls, recorded and summarized in your inbox
Handle voice calls next to the customer conversation, with the same context your team already uses. Every call can be linked, recorded, transcribed, and summarized automatically.
Bring calls into your customer workflow
Connect a phone number
Use an existing number or add a new one, then route incoming calls to the right customer conversation whenever ProhostAI can match the caller.
Call or answer from ProhostAI
Place outbound calls from a conversation and answer incoming calls in the app, without switching to a separate phone tool.
Summarize the call automatically
After the call, ProhostAI adds the recording, transcript, summary, key points, and next steps to the conversation.
You decide when the AI picks up
Let the receptionist back you up only after a missed call, cover after-hours, screen unknown callers, or answer everything. Known customers can still ring you directly.
An AI voice that sounds like your brand
Pick the accent and tone customers hear, then write the exact line the AI opens with. Every call starts on-brand without you recording anything.
Hands the call to a human when it matters
When a call needs human help, the AI transfers it straight to the number you choose, so customers are never stuck with a bot on something urgent.
Ready to bring calls into your inbox?
Works with
All the superpowers you get with ProhostAI
AI Workflows
Create AI-powered workflows that automate tasks like sending messages, creating cleanings, or notifying your team when events happen.
Learn more →AI Messaging
AI replies to guests in your voice. Use Suggestions to review every reply, or turn on Autopilot for 24/7 coverage.
Learn more →AI Memory
Self-improving AI Memory learns about your properties and communication style with no manual training required.
Learn more →Cleanings
Automatically schedule cleanings after guest check-outs. Auto-assign cleanings to cleaners. Auto-notify guests about completed cleans.
Learn more →Scheduled Messages
Create message rules that automatically send to guests on booking confirmation, check-in, and check-out.
Learn more →AI Task Management
Automatically generate and manage tasks from messages and reviews left by your guests. Auto-assign & Auto-notify team members about new tasks.
Learn more →Upsells
Earn more revenue with automated upsells by filling gap nights and selling extra services.
Learn more →Reviews
Write reviews for guests with AI. Automatically analyze reviews and generate maintenance tasks.
Learn more →Guidebooks
Automatically create beautiful guidebooks with AI. Share them with your guests to provide a better experience and reduce questions.
Learn more →Direct Booking
Launch your own professional booking website. Accept direct reservations with secure payments and real-time availability.
Learn more →Guest CRM
Unified guest profiles with complete stay history, spending insights, and contact details across all your properties.
Learn more →Multicalendar
View bookings, gaps, and guests across all your listings in one place on web and mobile.
Learn more →Analytics Dashboard
Monitor response times, AI messaging performance, and cleaner ratings.
Learn more →Mobile apps
Access all features on iOS and Android. Manage your business from anywhere.
Learn more →Push Notifications
Never miss important updates, messages, or urgent tasks.
Team Collaboration
Team chat with real-time presence, typing indicators, read receipts, and group chats. Share photos and see related tasks.
Learn more →Smart Devices
Connect 200+ smart-device brands. Automate guest access codes, temperature schedules, noise alerts, and device activity logs.
Learn more →AI Employees
Named AI teammates with their own personality, goals, and heartbeat. Auditable runs, voice, and shared memory.
Learn more →
Download the app
Get instant access to Prohost on your mobile device. Available for iOS and Android.
AI phone FAQ
Can ProhostAI answer my business calls?
Yes. ProhostAI's AI phone can answer calls about your business, handle common questions by voice, and take a message when something needs you — so you don't miss calls while you're busy or after hours.
What does the AI phone do with a call?
It understands the caller's question, answers using your business details and AI Memory, and can escalate or take a message when something needs you, so routine calls are handled and you only step in when necessary.
Does it know details about my business?
Yes. The AI phone draws on the same AI Memory as your messaging, so callers get accurate, business-specific answers about your services, hours, and policies instead of a generic script.
When does a call get passed to me?
Sensitive or unusual calls are escalated to you or your team, so the AI handles the routine questions and a human takes over exactly when the situation calls for it.
Why offer a phone option at all?
Some customers prefer to call. An AI phone line gives them a fast, accurate answer when your team is busy or unavailable, instead of sending every call to voicemail.