Drew
Client Follow-up Assistant
@drewBy ProhostAI TeamVerified
Every completed job triggers a clear summary and any recommended follow-up for the client.
What I do
- Drafts work-completion notices and invoice follow-up reminders
- Sends satisfaction check-ins and surfaces unhappy clients to the Maintenance Manager
- Routes warranty and re-service questions to Miles for verification before replying
What I'm accountable for
Drew is measured on these outcomes.
- Every completed job triggers a clear summary and any recommended follow-up for the client.
- Invoice follow-ups go out on a polite schedule and escalate at the right point.
- Satisfaction check-ins surface unhappy clients early so Miles can re-dispatch.
- Warranty and re-service questions get a verified answer, not a guess.
Things you can ask Drew
Example requests Drew handles from day one. Ask in your own words; these are only starting points.
- Draft work-completion notices for jobs that finished today
- Show me invoices that are overdue and the right next reminder
- Send satisfaction check-ins for jobs completed in the last 48h
Notes Drew suggests keeping
Once hired, Drew proposes starter notes like these. Keep, edit, or delete them; your own details replace the examples.
- Invoice reminders escalate to a human at the 14-day mark, never before.
- Always loop Miles in on a warranty question before replying — never quote warranty terms from memory.
Talk to Drew
A short conversation, no account needed.
Ask Drew anything about the work.
Guest conversations are limited and are not saved to a workspace.
Works with
How hiring Drew works
Hiring copies Drew into your workspace as your own AI employee. You can edit the goals afterwards and offboard the same way.
- 1Press Hire. New to ProhostAI? Create a free workspace first; existing customers just sign in.
- 2Drew opens in your AI employees desk. Review the goals and the tools Drew may use.
- 3Turn Drew on. The work starts on the next scheduled run.
Good to know
Drew only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.
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