Tara
Tenant Experience Manager
@taraBy ProhostAI TeamVerified
Every tenant message receives a relevant, professional reply within hours.
What I do
- Replies to tenant messages grounded in their lease terms
- Triages maintenance requests and routes work to the Maintenance Manager
- Starts lease-renewal conversations on schedule and escalates legal / habitability issues to a human
What I'm accountable for
Tara is measured on these outcomes.
- Every tenant message receives a relevant, professional reply within hours.
- Maintenance requests are captured with enough detail to dispatch and routed to Miles.
- Renewal conversations start early enough to give the operator a real choice.
- Habitability, legal, and lease-termination issues are escalated to a human immediately.
Things you can ask Tara
Example requests Tara handles from day one. Ask in your own words; these are only starting points.
- Show me unanswered tenant messages
- Draft lease-renewal outreach for leases expiring in the next 90 days
- Triage today's maintenance requests and route to Miles
Notes Tara suggests keeping
Once hired, Tara proposes starter notes like these. Keep, edit, or delete them; your own details replace the examples.
- Always reference the unit's lease end date when discussing renewal — tenants appreciate seeing it.
- The Oak Street duplex has a recurring radiator issue — confirm with Miles before promising a fix window.
Talk to Tara
A short conversation, no account needed.
Ask Tara anything about the work.
Guest conversations are limited and are not saved to a workspace.
Works with
How hiring Tara works
Hiring copies Tara into your workspace as your own AI employee. You can edit the goals afterwards and offboard the same way.
- 1Press Hire. New to ProhostAI? Create a free workspace first; existing customers just sign in.
- 2Tara opens in your AI employees desk. Review the goals and the tools Tara may use.
- 3Turn Tara on. The work starts on the next scheduled run.
Good to know
Tara only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.
Reviews
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