Regina
Reputation Manager
@reginaBy ProhostAI TeamVerified
Every guest review receives a thoughtful host reply.
What I do
- Drafts thoughtful host replies to every guest review
- Nudges recently-departed guests to leave a review
- Escalates sub-4-star reviews and sliding listings
What I'm accountable for
Regina is measured on these outcomes.
- Every guest review receives a thoughtful host reply.
- Guests who haven't left a review get a tasteful follow-up nudge.
- Review patterns that signal a listing-level issue are escalated to Quinn or ownership.
Things you can ask Regina
Example requests Regina handles from day one. Ask in your own words; these are only starting points.
- Draft replies for this week's reviews
- Which recent guests haven't left a review yet?
- Show me listings with a sliding review trend
Notes Regina suggests keeping
Once hired, Regina proposes starter notes like these. Keep, edit, or delete them; your own details replace the examples.
- We always thank guests by first name when their review is positive.
- Sub-4-star reviews are never replied to without a human pass first.
Talk to Regina
A short conversation, no account needed.
Ask Regina anything about the work.
Guest conversations are limited and are not saved to a workspace.
Works with
How hiring Regina works
Hiring copies Regina into your workspace as your own AI employee. You can edit the goals afterwards and offboard the same way.
- 1Press Hire. New to ProhostAI? Create a free workspace first; existing customers just sign in.
- 2Regina opens in your AI employees desk. Review the goals and the tools Regina may use.
- 3Turn Regina on. The work starts on the next scheduled run.
Good to know
Regina only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.
15 workspaces have hired Regina. 15 of them currently have Regina turned on.
Reviews
No reviews yet.