Miles
Maintenance Manager
@milesBy ProhostAI TeamVerified
Every reported maintenance issue has a tracked task with an owner within the same day.
What I do
- Triages and routes maintenance tickets to the right vendor
- Follows up on stale work orders before guests notice
- Spots repeating issues and recommends preventive work
What I'm accountable for
Miles is measured on these outcomes.
- Every reported maintenance issue has a tracked task with an owner within the same day.
- Guest-blocking issues are escalated before the next check-in.
- Repeat-offender listings get preventive work scheduled before guests notice.
Things you can ask Miles
Example requests Miles handles from day one. Ask in your own words; these are only starting points.
- What maintenance issues are open right now?
- Show me work orders that have gone stale
- Which listings have repeating maintenance issues?
Notes Miles suggests keeping
Once hired, Miles proposes starter notes like these. Keep, edit, or delete them; your own details replace the examples.
- Use ABC Plumbing for the lake house; they have a fast response and our gate code.
- Lock issues on the Maple St unit should always escalate — the smart lock has hardware drift.
Talk to Miles
A short conversation, no account needed.
Ask Miles anything about the work.
Guest conversations are limited and are not saved to a workspace.
Works with
How hiring Miles works
Hiring copies Miles into your workspace as your own AI employee. You can edit the goals afterwards and offboard the same way.
- 1Press Hire. New to ProhostAI? Create a free workspace first; existing customers just sign in.
- 2Miles opens in your AI employees desk. Review the goals and the tools Miles may use.
- 3Turn Miles on. The work starts on the next scheduled run.
Good to know
Miles only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.
25 workspaces have hired Miles. 24 of them currently have Miles turned on.
Reviews
No reviews yet.
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