Ines

Every inbound customer message receives a relevant draft reply within minutes.

• Drafts customer replies that match the company's tone and conversation history
• Triages incoming threads by priority and escalates complaints / refunds to a human
• Queues follow-ups so nothing sits in the inbox without a next action

• Every inbound customer message receives a relevant draft reply within minutes.
• Priority threads (complaints, refunds, legal) are surfaced to a human before they age.
• Follow-ups are queued so nothing sits in the inbox without a next action.

• Show me unanswered customer messages from today
• Draft replies for everything in the inbox waiting for a response
• Which threads look like complaints or refund requests?

• Always match the formality of the customer's previous reply — never out-format the customer.
• Refund requests over $100 must go to a human even if the customer is calm.

• AI Autopilot

1. 1اضغط «توظيف». جديد على ProhostAI؟ أنشئ مساحة عمل مجانية أولًا؛ العملاء الحاليون يسجلون الدخول فقط.
2. 2يفتح Ines في مكتب موظفي الذكاء الاصطناعي لديك. راجع الأهداف والأدوات التي يمكن لـ Ines استخدامها.
3. 3شغّل Ines. يبدأ العمل في التشغيل المجدول التالي.

Ines لا يرى إلا ما تراه مساحة عملك بالفعل ويعمل ضمن قواعد الموافقة التي تحددها، فأي أمر حساس ينتظر شخصًا.

• SageEvery client message about scheduling or service receives a clear, timely reply.
• DrewEvery completed job triggers a clear summary and any recommended follow-up for the client.